Inbox load at a glance
Open against closed conversations, so you see whether your inbox is clearing.
Agentic AI for your business 24/7Now with Agentic AI — keeping watch over your store 24/7
Intercom, in a dashboard built for your business.
CardKit connects to the Intercom API and pulls in conversation volume, response times and resolution rate. Pair it with Zendesk and HubSpot, or browse all integrations.
Connect your Intercom workspace in a guided flow
Conversations by state: open, snoozed and closed
First response time and time to close
Conversation ratings and written remarks
Volume by channel, team and assignee
Tags, segments and contact attributes
Outbound messages with opens, clicks and replies
Combine with Meta Ads, Google Analytics, Shopify, Stripe
One cockpit instead of five open tabs
What CardKit imports
Every conversation metric,
structured and ready to use.
CardKit reads your workspace through the official Intercom Conversations, Contacts, Companies, Teams, Tags and Messages endpoints and turns single chats into a view you can actually work with.
- Conversations: volume by state, channel, team, assignee and priority
- Speed: first response time, time to close and replies per conversation
- Quality: conversation ratings, scores and customer remarks
- Audience and outbound: contacts, companies, segments, tags and message results
Built for founders and support teams
From single conversations
to decisions you can act on.
Stop exporting Intercom views and rebuilding them in spreadsheets. CardKit turns every chat into a clean, structured view. Build your own view with custom dashboards, get alerted through notifications when a number moves, and add Stripe whenever you need it - see pricing for what's included.
Response times that hold up
First response and time to close per team, channel and assignee.
Ratings with context
Conversation scores next to the tags, teammates and topics behind them.
Intercom next to everything else
Conversation volume beside Shopify orders, Stripe revenue, Meta Ads spend and Analytics sessions.
The AI that watches while you sleep.
Start with one morning brief
See everything that changed overnight in one clear update.
Catch issues before they grow
Get alerted when revenue, ads or analytics need your attention.
Stop switching between tools
Shopify, Stripe, Meta Ads and Analytics in one dashboard.
Know what actually matters
CardKit filters the noise and highlights meaningful changes.
Sleep while CardKit watches
Your business is monitored continuously, even when you're offline.
Intercom FAQ
Intercom dashboard questions
Conversation volume, speed and satisfaction as cards.
An Intercom dashboard collects conversation volume, response time, resolution rate and CSAT into a single view. CardKit reads the Intercom API so support performance can be shared with the whole team, not only with people who log into Intercom.
Connect Intercom with an access token and CardKit builds cards for median first response time, time to close, open conversations and reopened conversations - with trends that reveal slow drift, not just bad days.
New and closed conversations, open backlog, first response and resolution time, conversation ratings, participation by teammate and team, and volume by channel or segment.
Yes. Volume cards per weekday and hour show when your inbox is actually busy, which is the fastest way to fix staffing without hiring.
Still have a question? Contact support >
Start monitoring your business today.
Don't let a revenue drop be your first alert.
CardKit monitors your store overnight and tells you what needs your attention. Connected in 2 minutes.
Build your custom dashboard
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